Support

Thank you for visiting our Support Center. Here you can find information about how to choose your screen before purchasing, as well as how to install and care for your screen after purchasing. If you need more information, please visit our FAQs page or contact our customer service department. 

 

Choosing Your Fresh Air Screen

To choose your Fresh Air Screen, there are only two you need to decide on: model and size. Here is some information that can help you determine the model and size of screen you need.

Fresh Air Screens Model and Size Information

 

Models

Non-Retractable Screens

These Fresh Air Screens do not roll up, so they are perfect for workshops, porches, and patios, although they can be used on any similar structure. Installation is easy! They do not require hardware. They are easily removable for storage. 

Model A                                                     Model B

garage door screen model A diagram          garage door screen model B diagram

Retractable Screens

These Fresh Air Screens roll-up, so they are perfect for porches, patios and gazebos, although they can be used on any similar structure. Installation is easy! They do not require hardware. They are easily removable for storage.

Retractable screens are compatible with rope and pull kits. These kits include all the hardware necessary to create a convenient pulley system for your Fresh Air Screen. Assembly is simple with our step by step instructions!

Model C                                                         Model D

garage door screen model C diagram          garage door screen model D diagram

 

Size 

Follow these steps to ensure you have the correct size screen.

1. Measure the exact width of the garage door opening #1 and #2 (from door jamb to door jamb, not from the weather strips). These measurements should both be the same size but may not be. Make no allowances.
2. Measure the exact height of the garage door opening #3 and #4 (from the door header to the floor, not from the weather strips). These measurements should both be the same size but may not be. Make no allowances.
3. Make note of the Width (1st) x height (2nd) for your measurement. For example, a 16' x 7' screen is 16' (width) x 7' (height). These measurements are not reversible.

how to measure for garage door screen diagram

 

Installation Guides 

All models of screens can be installed using the basic installation instructions. There are additional instructions available for rope and pull kits once the basic instructions have been completed. All instructions are provided on a printable PDF version, so you can view them online or print at your own convenience. 

 

Recommended Care 

Caring for your screen is a breeze. Prior to applying the adhesive loop, we recommend cleaning the surface and allowing it to dry completely. Periodically, the adhesive loop may need to be replaced. If the adhesive loop strips are removed, clean the surface again to remove the adhesive solution from the frame before replacing. 

Your screen can be easily removed and stored until you are ready to use again. Remove any nails (if applied). Gently wash your screen with soap and water. Allow the screen to dry thoroughly before storing. 

 

 

Customer Service

info@freshairscreens.com
Contact Us 

 

Hours of Operation

Monday-Friday
8AM-4PM Eastern Time.