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Warranty


Fresh Air Screens® offers a 100% satisfaction guarantee on all products offered through our website freshairscreens.com. If you are not completely satisfied with your screen, please return it for a refund or exchange for another product. 

Standard One (1) Year Manufacturer's Warranty
Fresh Air Screens® warrants all screen products to be free from defects in workmanship and materials under normal use for one (1) year from the date of purchase. Warranty coverage includes nylon screen material, mounting hardware and heavy duty zippers. Return shipping expenses for warranty claims are the responsibility of the customer. Warranty claims must include a copy of the purchase receipt. Claims are replaced or repaired at Fresh Air Screens®' discretion. All returned screens must be clean or warranty may not be honored.

 
Warranty Exclusions


Screens damaged by a sharp object.
Screens damaged by a vehicle.
Screens damaged by forced entry.
Screens damaged by aggressive animals.
Hook and Loop material.*

 

Safety Disclaimer


Our screens are not designed to be a security wall and will not prevent children, adults, or aggressive animals from getting in or out of the enclosed area.

 

 

 

Need help installing our product?


For all basic screens, view instructions here

For Model C with Rope and Pull kit included, view instructions here

For Model D with Rope and Pull kit included, view instructions here

 

Have questions? Visit our FAQ page or contact us!